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Customer Service Ideas 2019!

Hello my amazing friends and family! I hope you all are doing well. Today’s blog post is meant to inspire you on how to improve customer service in your organisation in 2019! The common mission of all businesses is to retain customers. In order to retain customers, great customer service is paramount. Every business has experienced unsatisfied customers complaint and dissatisfaction, do not worry, because we all are human and not robots, no business business environment is perfect, but the ultimate aim still remains improvement and giving your customer the best satisfaction they deserve.  Below are some tips to help your business improve customer service in 2019.

  1. Provide your customers with great website and social media presence.
  2. Use social media for tutorials, for instance, Dior uses Youtube channel to create fun videos and tutorials
  3. Always listen to your customers attentively
  4. Smile and be friendly with your customers
  5. Find ways to make it up with your customers whenever there is complaint. For example, If NS train or KLM has one or two hours flight delays, and had their customers wait for long, do apologise to your customers and offer them free drinks or gift in order to subtle them.
  6. Provide tailored made customer experience. For example Heineken beer has a cool Heineken experience hall at Bijmer arena in Amsterdam whereby famous artist worldwide performs.
  7. Have fun!

Thank you so much for reading my blog, tting  worldwide. Please contact us today for your worldwide job applications. I am also a business consultant, I can help coach you on how to improve sales, your marketing skills, seo, sea online and website building.


Ekene Patience


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5 Ways To Maintain Your Hair During Summer!!!

Summer is awesome and we all love summer season! What can be better than warm sunny days, floral dresses and icy cold lemonades? That sounds like perfection if you ask me…Summer, however, can bring a few challenges to our hair. Summer heat can damage our locks, give us very oily scalps, and even turn our hair green when in contact with chlorine (yes, this can actually happen). But, fear not! Am  here to your rescue and want to share some amazing and simple summer hair tips.

1.  Reduce using too much hair products on your hair, such as hair spray, cream, oil etc to your hair, that can cause greasing and lead to hair odour.

2.Wash your hair regularly at least four times a week by using cool hair shampoo and conditioner from Loreal, Andrelon, Peter Lamas and so on.

3 use keratine and serum treatment on your hair. You may want to try out coconut oil as well.

4 drink more water.

5 Fight frizz

I hope these tips were helpful!!!

I love you


Ekene Patience


TWITTER‣  @ekeneaart
FACEBOOK ‣ @fabbeauties
INSTAGRAM ‣ @ekene_pat
PINTEREST ‣ @ekenepatience

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